Remote Customer Service Agent
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Job Summary
Enthusiastic and customer-focused, the full-time Remote Customer Service Specialist will manage incoming calls, assist customers in selecting storage units, and provide exceptional service while working remotely in a collaborative environment.
Key responsibilities
- Answer incoming phone calls courteously and professionally
- Help customers select the correct storage unit size based on their needs
- Log customer interactions and updates accurately within the CRM system
Required qualifications
- Strong customer service and communication skills
- Basic computer literacy and ability to learn new systems quickly
- Fast and reliable internet connection with a dedicated workspace
- Must be able to pass a background check prior to hire
- Legally authorized to work in the United States
Complete Job Description
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