Remote Customer Service Representative
Job Summary
Joining a diverse team, the remote Customer Service / Tech Support Representative - Financial will provide inbound customer support, resolve technical issues, and document information while working full-time in a dynamic environment.
Key responsibilities
- Provide inbound customer support using a call flow guide
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
Required qualifications
- 18 months of financial service experience required
- Experience in midmarket, SMB, or accounting
- Strong analytical and critical thinking skills
- A high school diploma or GED
- Proficiency in fast-paced multi-tasking and computer navigation skills
Complete Job Description
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