Remote Customer Service Representative

Job Summary

Seeking ambitious individuals, the part-time Remote Customer Service Representative will assist customers with inquiries, recommend additional products and services, and ensure accurate documentation of account information while working from home.

Key responsibilities

• Proactively discuss and recommend additional products and services during customer calls
• Assist customers with inquiries and ensure accurate documentation in the client system
• Adhere to State and Federal regulations while maintaining quality assurance and production measures

Required qualifications

• One to two years of experience in a call center environment is preferred
• High School graduate or equivalent is required
• Proficiency with Microsoft applications and the ability to learn new software
• Effective call handling skills and a strong focus on attendance
• Detail-oriented with strong organizational and prioritization skills