Remote Customer Service Representative
Job Summary
To support a growing customer service team, the part-time hourly Remote Customer Service Representative will manage inbound calls related to billing inquiries, payment arrangements, and service requests while working from home.
Key responsibilities:
- Answer inbound calls regarding billing inquiries, service requests, and account management
- Process payments and manage trouble and outage orders efficiently
- Assist customers with online account management and service transitions
Required qualifications:
- Prior call center experience is mandatory
- Ability to type a minimum of 35-40 WPM
- Flexible availability for varying production shifts and potential overtime
- Must have a reliable broadband internet connection with specified speed requirements
- Camera required to be on during training and throughout shifts
Complete Job Description
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