Remote Customer Service Representative
Job Summary
Working remotely in a full-time capacity, the Customer Service Representative will manage customer inquiries and resolve complex issues while employing a sales-oriented approach to retain ongoing customers and enhance their experience.
Key responsibilities
- Answer customer calls to address inquiries regarding services and products while reporting problem areas
- Utilize various systems and tools to assist customers and process purchases of products and services
- Employ sales expertise to make tailored recommendations based on customer needs
Required qualifications
- 6 months to 1 year of customer service or sales work experience
- Familiarity with Windows computers
- Ability to maintain reliable attendance
- Reliable internet service with secure and dedicated high speed
- Established workspace free of distractions and noise
Complete Job Description
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