Remote Customer Service Representative

Job Summary

Seeking ambitious individuals, the part-time Remote Customer Service Representative will assist customers with inquiries, recommend additional products and services during calls, and ensure accurate documentation of account information while working from home.

Key Responsibilities

• Proactively discuss and recommend additional products and services to customers during qualified calls
• Assist customers with inquiries and concerns while ensuring accurate account documentation
• Adhere to State and Federal regulations and achieve Quality Assurance goals

Required Qualifications

• One to two years of experience in a call center environment is preferred
• High School diploma or equivalent is required
• Proficiency with Microsoft applications and ability to learn new software
• Effective call handling skills and high levels of professionalism
• Strong focus on exemplary shift attendance