Remote Customer Service Representative

Job Summary

Providing frontline support for customers, the full-time Remote Customer Service Representative will assist with inquiries, troubleshoot issues, and process orders while working from home in Texas, Georgia, or Oklahoma.

Key responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner
• Assist customers with troubleshooting issues and provide accurate solutions
• Process orders, amendments, and returns efficiently

Required qualifications

• High school diploma or equivalent required
• 1-2 years of customer service experience preferred
• Reliable internet connection and a quiet home office environment
• Previous experience in a call center or remote support role is a plus
• Ability to work independently and manage time effectively in a remote setting