Remote Customer Service Representative
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Job Summary
Joining a diverse team, the remote Customer Service Representative - Financial will provide inbound customer support, assist with basic technical issues, and document customer interactions while working full-time from home.
Key responsibilities
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
Required qualifications
- 6+ months of soft sales experience
- 1+ year of customer service experience
- A high school diploma or GED
- Open availability and a quiet, distraction-free home environment
- Strong computer navigation skills and proficiency in fast-paced multi-tasking
Complete Job Description
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