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Remote Cybersecurity Support Associate
Job Summary
A cybersecurity technology developer has an open position for a Remote Cybersecurity Support Associate.
Core Responsibilities Include:
- Solving customer problems by responding to incoming customer questions
- Researching issues by testing user flows and clearly documenting evidence
- Leading demos and onboard companies
Qualifications Include:
- 2+ years in a support/service environment focused on SaaS or software
- Ability to logically break down ambiguous issues
- Ability to explain technical topics to non-technical audiences
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COMPLETE JOB DESCRIPTION
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