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Remote Cybersecurity Support Associate

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 17, 2023
Job Category: Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A cybersecurity technology developer has an open position for a Remote Cybersecurity Support Associate.

Core Responsibilities Include:

  • Solving customer problems by responding to incoming customer questions
  • Researching issues by testing user flows and clearly documenting evidence
  • Leading demos and onboard companies

Qualifications Include:

  • 2+ years in a support/service environment focused on SaaS or software
  • Ability to logically break down ambiguous issues
  • Ability to explain technical topics to non-technical audiences

COMPLETE JOB DESCRIPTION

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