Remote Intake Coordinator

Job Summary

To ensure a smooth and efficient intake process for new and returning patients, the full-time Remote Intake Coordinator will manage scheduling operations, verify insurance, and maintain compliance with clinical protocols while working remotely.

Key responsibilities

• Manage intake and scheduling operations for patients
• Coordinate with clinicians to determine appropriate levels of care and scheduling needs
• Ensure accurate and timely documentation of patient information in the EMR

Required qualifications

• Associate degree in psychology, social work, healthcare administration, or related field, or 3+ years of experience in a behavioral health or psychiatric setting
• Strong understanding of mental health diagnoses, treatment modalities, and crisis intervention
• Proficiency with EMR systems and insurance verification processes