Remote Medical Call Center Specialist

Job Summary

To support patient care initiatives, the full-time Remote Medical Call Center Specialist will perform outbound and inbound calls, process prior authorization requests, and verify patient eligibility and benefits while working remotely.

Key responsibilities

• Perform outbound calls and assist with inbound calls to support patients
• Review and process prior authorization requests for medications and services
• Verify patient eligibility and benefits with insurance carriers

Required qualifications

• Must have 1+ year of recent experience in medical benefits or prior authorizations
• Knowledge of medical terminology, insurance claims, and benefits verification
• Ability to manage high call volumes and multitask effectively
• Must have high-speed internet with modem access (hotspots not accepted)