Remote Medical Insurance Verification Specialist
Job Summary
Detail-oriented and customer-focused, the full-time Remote Medical Insurance Verification Specialist will assist patients in obtaining coverage for prescription medications while working from home and adhering to call center metrics and HIPAA regulations.
Key responsibilities
- Assist patients with obtaining coverage for prescription medications through inbound and outbound calls
- Utilize call center software to conduct account research and update notes
- Place calls to insurance companies on behalf of patients and ensure compliance with HIPAA regulations
Required qualifications
- At least 1 year of recent medical insurance verification or benefits experience
- Previous experience in prior authorization and claims
- Must have a quiet, secure location in home to work
- High-speed internet with hardwired modem access (no hotspots accepted)
- Computer proficiency with the ability to learn new software and navigate multiple screens
Complete Job Description
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