Remote Patient Access Specialist

Job Summary

To support a growing healthcare team, the full-time Remote Patient Access Specialist will focus on patient access processes, insurance follow-up, and providing exceptional customer service while working remotely.

Key responsibilities:

• Manage patient access processes and ensure accurate insurance follow-up
• Provide high-quality customer service to patients and healthcare providers
• Collaborate with team members to meet performance metrics and quality standards

Required qualifications:

• 1 year of experience in call center customer service, preferably in healthcare
• Familiarity with medical insurance processes or revenue cycle management
• Proficiency in MS Office Suite applications
• Bilingual in English and Spanish is preferred
• Ability to work in a fast-paced, remote environment with a reliable home workspace