Remote Pharmacy Technician

Job Summary

Providing professional telephone assistance, the full-time Remote Pharmacy Technician in the Prior Authorization Call Center will manage incoming calls, gather and document necessary information, and maintain accurate records of Prior Authorization approvals and denials in a remote setting.

Key responsibilities

• Handle incoming calls from members and providers, assisting with the Prior Authorization process
• Review and process Prior Authorization requests while ensuring complete and accurate documentation
• Coordinate activities related to Prior Authorization processing and transfer clinical questions to pharmacists as needed

Required qualifications

• High School Diploma or equivalent
• Minimum of 1 year of experience in a high-volume call center environment
• At least 1 year of experience in a pharmacy, healthcare, or insurance setting
• Proficiency in using Microsoft Teams and Outlook
• Pharmacy Technician certification or Pharmacy Technician Trainee license preferred