Remote Scheduler

Job Summary

Managing participant scheduling for study appointments, the full-time Scheduler will communicate with potential participants via phone and email, ensuring efficient operations and maintaining confidentiality in a remote work environment.

Key responsibilities

• Manage and coordinate participant scheduling according to project requirements
• Handle inquiries professionally through phone calls and emails
• Liaise with onsite study staff to facilitate smooth participant flow

Required qualifications

• Proficiency in Microsoft Office and advanced proficiency in Google Sheets
• Professional fluency in English
• High school diploma or equivalent; further education or certification is a plus
• Proven experience in scheduling, reception, or administrative roles
• Outstanding customer service and communication skills