Remote Scheduling Coordinator

Job Summary

To support patient access to healthcare services, the remote part-time Scheduling Coordinator will manage inbound and outbound calls, schedule a minimum of 20 patients daily for diagnostic sleep testing, and coordinate with clinical teams to ensure service availability.

Key responsibilities

• Conduct heavy phone work to schedule appointments and obtain patient history
• Educate patients on sleep testing processes and verify insurance prior to scheduling
• Collaborate with physicians and insurance providers to address and resolve issues

Required qualifications

• 1+ year of customer service experience, preferably in a medical setting
• High school diploma or GED; Associate's or Bachelor's degree preferred
• Bilingual in English and Spanish preferred
• Strong multitasking and computer skills, including proficiency in Microsoft Office
• Exceptional telephone communication skills and a professional demeanor