Remote Scheduling Coordinator

Job Summary

Providing excellent customer service, the remote part-time Scheduling Coordinator will manage inbound and outbound calls to schedule diagnostic sleep testing for patients while ensuring compliance with insurance verification and collaborating with clinical teams.

Key responsibilities

• Schedule a minimum of 20 patients per day through heavy phone work
• Obtain patient history and educate patients on the sleep testing process and services
• Verify insurance and communicate with physicians and insurance providers to resolve issues

Required qualifications

• 1+ year of customer service experience, preferably in a medical setting
• High school diploma or GED; Associate's or Bachelor's degree preferred
• Bilingual (English/Spanish) preferred
• Strong multitasking skills and proficiency in Microsoft Office
• Exceptional telephone communication skills and a professional demeanor