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Remote Senior Verint Workforce Optimization Cloud Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Mar 16, 2023
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced, Senior Level
Education Level: Bachelors

Job Summary

A software technology company needs applicants for an opening for a Remote Senior Verint Workforce Optimization Cloud Engineer.

Core Responsibilities of this position include:

  • Collaborating with other Cloud Ops staff to monitor production environments with primary focus on the WFO instances
  • Managing technical projects (build, plan, document, train) pertaining to WFO systems
  • Following change management process and participating in off-hours maintenance windows

Qualifications Include:

  • B.S. in Computer Science or
  • Equivalent experience
  • 7+ years of Verint software architecture, installation, configuration, and administration, especially in a multi-tenant cloud environment
  • 5+ years technical experience with Windows and Active Directory system administration
  • Solid experience with Verint QM/WFM
  • Excellent verbal and written skills

COMPLETE JOB DESCRIPTION

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