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Remote Software Customer Support Specialist
Job Summary
A software development firm has an open position for a Remote Software Customer Support Specialist.
Must be able to:
- Take ownership of customer issues and follow problems through to resolution
- Provide reliable resolution of critical and high impact problems for customers
- Provide independent and high-quality responses to our customers via phone, email ticketing system, and chat
Required Skills:
- Excellent Organization and time management skills
- 1-2 years in a customer-facing role
- Strong customer service skills
- Good time management and multitasking skills
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COMPLETE JOB DESCRIPTION
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Company Overview
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