Remote Support Specialist

Job Summary

Providing superior customer service remotely, the part-time Support Specialist will manage billing functions, assist with policy changes, and support the customer service department while ensuring data integrity.

Key responsibilities

• Modify billing systems based on amendments and renewals, ensuring accurate data entry
• Respond to customer inquiries and coordinate with internal teams to implement solutions
• Provide administrative support, including document preparation and correspondence management

Required qualifications

• High School Diploma required; experience in insurance preferred
• 0-2 years of experience in administrative support or data entry
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
• Ability to manage multiple tasks with varying deadlines
• Strong organizational skills and ability to maintain confidentiality