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Remote Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Reviewed: Wed, Aug 07, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

An education software and technology company has a current position open for a Remote Technical Support Specialist.

Candidates will be responsible for the following:

  • Troubleshooting student and faculty technical issues
  • Promptly resolving student and faculty issues
  • Assisting with training new hires and ongoing support

Must meet the following requirements for consideration:

  • 1 – 3 years experience working in a support-related field
  • Experience assisting customers using phone, email, and chat software
  • The shift for this position is Tuesday - Saturday: 1:30pm - 10:00pm ET
  • Ability to work holidays, evenings and weekend hours

COMPLETE JOB DESCRIPTION

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