Renewal Manager

Job Summary

To support a growing cybersecurity company, the full-time remote Renewal Manager will manage the commercial aspects of the customer lifecycle, focusing on contracts, renewals, and forecasting while collaborating with cross-functional teams to secure renewals and identify expansion opportunities.

Key responsibilities:

• Serve as the commercial steward for a portfolio of accounts, overseeing renewal execution and contracts end-to-end
• Partner with Customer Success Managers and Account Executives to align renewal terms with customer success plans and business objectives
• Engage with procurement, legal, and finance teams to ensure timely and precise management of contractual compliance and renewals

Required qualifications:

• 2-4 years of experience in renewals management or account management with enterprise-level contracts
• Experience managing renewals across global enterprise accounts, including interactions with legal, finance, and procurement stakeholders
• Background in cybersecurity or SaaS/technology environments preferred
• Strong contract negotiation skills and ability to navigate complex legal processes
• Bachelor's degree in a relevant field required