Renewal Operations Manager

Job Summary

To support a growing team, the full-time Renewal Operations Manager will manage weekly renewal forecasting, oversee the Renewal Save program, and ensure data integrity while working remotely.

Key responsibilities

• Own the cadence of renewal manager reviews and align forecasts with leadership through weekly meetings
• Run and maintain the end-to-end weekly forecast process, auditing and adjusting data as necessary
• Develop and communicate narratives on forecast movements and account-level shifts to leadership on a weekly basis

Required qualifications

• Three to five years of experience in Renewals Operations, Revenue Operations, or a similar GTM operational role
• Deep fluency in Salesforce for managing renewal opportunities and data integrity
• Working knowledge of Google Colab or comparable scripting and analytics tools
• Strong skills in Excel and Google Sheets for modeling and maintaining forecast views
• Ability to communicate clearly in writing, transforming account shifts into leadership-ready narratives