Renewals Associate
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Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Oct 28, 2026
This job expires in: 30 days
Job Summary
Driving the renewals process, the full-time Renewals Associate will collaborate with internal teams to enhance customer contracts, negotiate renewals, and identify upsell opportunities, all while working remotely.
Key responsibilities
- Own and lead the renewals process in collaboration with the account team to preserve and enhance customer relationships
- Engage with key decision-makers to identify customer requirements and ensure on-time commitments
- Negotiate and execute renewal contracts that align with customer goals and discover upsell opportunities
Required qualifications
- 2+ years of quota-carrying experience in Post-Sales, Customer Success, or Account Management, preferably in an Enterprise SaaS environment
- Strong negotiation skills with a proven ability to close large, complex contracts
- Experience collaborating with internal partners and customer-facing teams
- Solid understanding of Enterprise SaaS applications and collaboration technology
- Track record of achieving personal and team goals in a rapidly changing environment
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