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Renewals Associate

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Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Oct 28, 2026
This job expires in: 30 days

Job Summary

Driving the renewals process, the full-time Renewals Associate will collaborate with internal teams to enhance customer contracts, negotiate renewals, and identify upsell opportunities, all while working remotely.

Key responsibilities
  • Own and lead the renewals process in collaboration with the account team to preserve and enhance customer relationships
  • Engage with key decision-makers to identify customer requirements and ensure on-time commitments
  • Negotiate and execute renewal contracts that align with customer goals and discover upsell opportunities
Required qualifications
  • 2+ years of quota-carrying experience in Post-Sales, Customer Success, or Account Management, preferably in an Enterprise SaaS environment
  • Strong negotiation skills with a proven ability to close large, complex contracts
  • Experience collaborating with internal partners and customer-facing teams
  • Solid understanding of Enterprise SaaS applications and collaboration technology
  • Track record of achieving personal and team goals in a rapidly changing environment

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