Renewals Manager
Job Summary
Owning the full renewal cycle for an assigned book of business, the remote Renewals Manager will manage contract renewals, negotiate terms, and analyze renewal data to drive customer retention and revenue growth.
Key responsibilities
- Own the end-to-end renewal process, managing quote-to-close with accuracy and urgency
- Negotiate contract renewals while building strategies to protect customer relationships and maximize contract value
- Analyze renewal data to identify trends and risks, maintaining a rolling 90-120-day forecast
Required qualifications
- Proven track record of quota achievement in renewals, account management, or sales within a B2B SaaS environment
- Experience negotiating contracts with commercial and procurement stakeholders, including multi-year deals
- Ability to manage a high-volume book of business while maintaining forecast accuracy
- Familiarity with ARR data, churn signals, and renewal metrics
- Experience collaborating cross-functionally with Customer Success, Finance, Legal, and Sales Ops
Complete Job Description
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