Renewals Manager
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Job Summary
Managing a portfolio of customer accounts, the full-time Renewals Manager will oversee the contract renewal process, maintain accurate forecasts, and collaborate with sales and operations teams in a remote environment.
Key responsibilities
- Take ownership of the full contract renewal process, including managing the pipeline and preparing quotes
- Maintain a 120-day rolling forecast and ensure Salesforce records are up to date
- Communicate directly with partners and customers to resolve issues and guide them through the renewal process
Required qualifications
- At least 1 year of experience in renewals, customer support, inside sales, or a similar role within a tech or SaaS company
- Familiarity with B2B sales and renewals, along with basic understanding of sales operations
- Experience using CRM or quoting tools is a significant advantage
- Proactive problem-solving skills with the ability to think analytically and work with data
- Fluency in English (written and verbal); additional languages are a bonus
Complete Job Description
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