Renewals Sales Representative

Job Summary

As a fixed-term, hybrid Renewals Sales Representative, the successful candidate will manage renewal opportunities, collaborate with Account Managers to achieve sales targets, and maintain strong customer relationships to ensure satisfaction and retention.

Key responsibilities

• Collaborate with Account Managers to maximize net revenue retention (NRR) and achieve renewal and expansion sales goals
• Identify customer renewal risks and coordinate with internal teams and channel partners to mitigate these risks
• Manage the end-to-end renewals process, including maintaining accurate forecasts and following standard sales processes

Required qualifications

• Bachelor's degree in Business Administration, Communications, or Marketing preferred, or equivalent relevant experience
• 1-3+ years of experience in renewal account management or sales roles with a proven track record of achieving sales quotas
• Familiarity with Salesforce tools, including Lightning and CPQ, and proficiency in Microsoft Excel and Power BI
• Strong understanding of the renewals sales cycle and exceptional skills in risk discovery, negotiation, and closing
• Experience selling through and with channel partners in a team-selling environment