Renewals Specialist
Job Summary
As a full-time Renewals Specialist working remotely, the candidate will manage a B2B renewal portfolio to maximize subscription revenues, ensure timely renewals, and deliver exceptional customer service while collaborating with various teams.
Key responsibilities
- Taking ownership of a B2B renewal portfolio to maximize recurring revenues through accurate and timely renewals
- Forecasting renewal performance and collaborating with the Renewals Manager and other teams to achieve targets
- Educating customers on products and contract terms while building strong relationships to enhance customer loyalty
Required qualifications
- Bachelor's degree in business, marketing, or a related field preferred
- At least 8 years of experience in SaaS renewals, customer success, or related fields
- Minimum 5 years of experience with Salesforce.com or similar CRM tools
- Strong numeracy skills and proficiency in MS Excel
- Experience in managing high-dollar figures and understanding financial implications
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 36,487 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
