Residential Auditor Coordinator
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Job Summary
Handling customer inquiries and scheduling services, the full-time remote Products & Services Coordinator will manage inbound and outbound calls related to energy efficiency offerings while ensuring customer needs align with organizational goals.
Key responsibilities
- Handle incoming and outgoing calls to customers regarding their energy efficiency needs
- Schedule field advisors and complete Phone Assisted Audits
- Provide audit reports and documentation to facilitate energy conservation recommendations
Required qualifications
- High School/GED degree
- 2 years of related work experience
- Knowledge of Duke Energy's Energy Efficiency Programs and Products
- Successful suggestive sales record
- Must attend certified auditor training within the first 12 months
Complete Job Description
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