Residential Inside Sales Representative

Job Summary

To support customer needs, the full-time Residential Inside Sales Representative will manage inbound and outbound calls, utilize value-based selling techniques to recommend products and services, and collaborate with teams to ensure exceptional customer experiences, while working remotely four days a week after an initial six weeks of in-person training.

Key responsibilities

• Service incoming and outbound calls from residential customers regarding products and services
• Identify and recommend suitable products through value-based selling techniques
• Perform proactive outbound calling to generate new sales opportunities and follow up with leads

Required qualifications

• High school diploma or equivalent (GED)
• Basic typing, email, and computer skills
• Proficient in using technology, including the internet and applications
• Self-driven with a strong motivation to meet and exceed sales quotas
• At least 1 year of previous sales or relevant customer service experience