Retail Sales Coordinator

Job Summary

Supporting Account Managers in a fully remote capacity, the part-time Retail Sales Coordinator will manage administrative tasks, address customer inquiries regarding billing discrepancies and payments, and ensure timely and accurate documentation.

Key responsibilities

• Communicates with Account Managers to provide strong customer support for new and existing accounts
• Handles customer calls and inquiries, investigating complaints and providing resolutions
• Maintains and updates customer database information, including pricing structures and account statuses

Required qualifications

• High school diploma or equivalent required
• 1+ years of experience in sales and administrative tasks with customer interaction
• Customer service-focused approach to work
• Solid Microsoft Office skills; Salesforce experience preferred
• Must be a U.S. citizen, national, permanent resident, or otherwise authorized to work in the United States