Retention Account Manager
Job Summary
To support small and medium-sized businesses, the full-time Retention Account Manager will engage with clients to implement retention strategies, reduce churn, and drive long-term partnerships while working remotely.
Key responsibilities
- Be responsible for retaining a multi-million dollar client base
- Deploy retention strategies to mitigate churn and increase contract adoption
- Help evolve retention strategies through insights on product and operational gaps
Required qualifications
- 5+ years of experience in Sales, Account Management, or a related field
- Proven track record in discovering and closing retention and growth opportunities
- Experience managing a pipeline to achieve revenue targets
- Strong negotiation and financial literacy skills
- Passion for new technologies that support small and medium-sized businesses
Complete Job Description
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