Retirement Sales Activation Specialist
Location: Remote
Compensation: Salary
Reviewed: Fri, Oct 09, 2026
This job expires in: 30 days
Job Summary
Supporting the onboarding team remotely, the full-time Retirement Sales Activation Specialist will manage the setup and launch of new clients' 401(k) plans, ensuring customer engagement and satisfaction throughout the process.
Key responsibilities
- Communicate extensively with customers to understand their needs and assist in establishing their 401(k) plans
- Educate and guide newly signed customers on their options for helping employees save for retirement
- Collaborate cross-functionally with sales and account management to ensure customer needs are met
Required qualifications
- Knowledge and experience with retirement plan design, particularly in 401(k) plans
- 3+ years of customer onboarding experience in a SaaS environment or retirement industry
- Strong interpersonal skills with a passion for client interaction
- Excellent organizational skills to manage multiple tasks and deadlines
- Bachelor's degree or equivalent experience
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