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Retirement Sales Activation Specialist

Location: Remote
Compensation: Salary
Reviewed: Fri, Oct 09, 2026
This job expires in: 30 days

Job Summary

Supporting the onboarding team remotely, the full-time Retirement Sales Activation Specialist will manage the setup and launch of new clients' 401(k) plans, ensuring customer engagement and satisfaction throughout the process.

Key responsibilities
  • Communicate extensively with customers to understand their needs and assist in establishing their 401(k) plans
  • Educate and guide newly signed customers on their options for helping employees save for retirement
  • Collaborate cross-functionally with sales and account management to ensure customer needs are met
Required qualifications
  • Knowledge and experience with retirement plan design, particularly in 401(k) plans
  • 3+ years of customer onboarding experience in a SaaS environment or retirement industry
  • Strong interpersonal skills with a passion for client interaction
  • Excellent organizational skills to manage multiple tasks and deadlines
  • Bachelor's degree or equivalent experience

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