Revenue Integrity Lead

Job Summary

Leading the Revenue Integrity team in a full-time remote capacity, the Revenue Integrity Lead will manage day-to-day operations, oversee workflow across Billing, Operations, Collections, and Product Support, and develop team members to ensure accurate fulfillment of customer intentions and business outcomes.

Key Responsibilities:

• Lead, coach, and develop Revenue Integrity Analysts, setting clear expectations and supporting their growth
• Direct team priorities and workflow, aligning resources to meet customer and operational needs
• Maintain oversight of team performance and quality, addressing resource concerns and escalating risks as necessary

Required Qualifications:

• Degree in Business, Finance, Accounting, Analytics, Management, or a related field
• Six or more years of experience in billing, operations, collections, product support, or related functions
• Demonstrated experience leading or supervising professional employees and managing team priorities
• Strong understanding of quality controls, audits, and sustainable process improvement
• Experience partnering with business leaders on system, product, or process changes preferred