Revenue Operations Director

Job Summary

As a full-time remote Revenue Operations Director, the successful candidate will serve as the strategic operating partner for the Customer Success & Solutions Center of Excellence, focusing on unifying operational rhythms, driving strategic prioritization, and enhancing stakeholder engagement across multiple functions.

Key responsibilities

• Establish shared planning, business reviews, and consolidated reporting across Customer Success, Value Management, and Solution Consulting pillars
• Own the cross-COE priority roadmap to efficiently tackle mission-critical business challenges
• Coordinate with analytics teams to deliver planning models and ensure effective reporting for regional and global performance

Required qualifications

• 8+ years of SaaS experience in scaling strategy across customer-facing functions
• Deep expertise in both presales and post-sales operational domains
• Proven track record in consumption/usage models and planning methodology
• Experience leading across matrixed structures and driving executive change management
• Ability to coordinate and prioritize workloads effectively while coaching and developing team members