Revenue Operations Manager
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Job Summary
To build the systems and processes behind Surge's go-to-market strategy, the full-time remote Revenue Operations Manager will manage CRM strategy and implementation, define funnel stages, and collaborate with various departments to drive revenue growth.
Key responsibilities
- Build the go-to-market foundation by defining funnel stages, lead routing, and follow-up processes
- Own and manage CRM strategy, implementation, and administration while shaping the broader revenue tech stack
- Partner with Marketing to enable account-based marketing and measure revenue-driving activities through reporting
Required qualifications
- Experience in revenue operations, sales operations, or marketing operations, preferably in a B2B tech or AI company
- Strong systems thinking with the ability to define funnel stages and design lead routing
- Proven ability to collaborate across Marketing, Business Development, Operations, and Finance
- Meticulous attention to detail in a fast-paced, high-ambiguity startup environment
- Deep interest in AI systems, with direct AI/ML experience valued but not required
Complete Job Description
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