Revenue Recovery Support Supervisor

Job Summary

Leading a team of Revenue Recovery Support Specialists, the full-time remote Revenue Recovery Support Supervisor will oversee daily operations, manage client support, and ensure timely and accurate resolution of account issues.

Key Responsibilities:

• Supervise team members, distribute work, and monitor productivity and quality
• Train and coach employees, conduct performance evaluations, and participate in hiring and onboarding processes
• Serve as the first point of escalation for client inquiries and coordinate timely responses to client requests

Required Qualifications:

• High school diploma or GED required; associate or bachelor's degree preferred
• 4+ years of experience in healthcare billing, collections, or revenue cycle operations
• 1-2 years of supervisory or team lead experience preferred
• Experience with payer follow-up, account research, or client support
• Proficiency with Microsoft Office, particularly Excel, Word, and Outlook