Revenue Services Representative

Job Summary

Working remotely after the onboarding period, the full-time Revenue Services Representative will manage timely billing, process customer payments, and handle receivables management while addressing customer inquiries and complaints.

Key responsibilities

• Timely and accurately bill customers and process payments
• Respond to and resolve internal and external customer inquiries and complaints
• Coordinate with other departments to resolve issues and meet customer expectations

Required qualifications

• At least one year of customer service experience
• High school education or equivalent
• Ability to adapt to process and technology changes
• Proficiency in Microsoft Office products
• Strong multi-tasking skills and ability to work efficiently in stressful situations