Rhode Island Licensed Pharmacy Technician

Job Summary

To support a remote pharmacy team, the part-time Rhode Island Licensed Pharmacy Technician will manage inbound calls, maintain documentation, and assist with prior authorization processes while ensuring compliance with HIPAA regulations.

Key responsibilities

• Handle inbound calls from providers, pharmacies, and members, providing assistance based on prior authorization processes
• Maintain accurate documentation of reviews, approvals, denials, and clinical questions escalated to pharmacists
• Assist with the review and processing of prior authorizations received through various channels, ensuring accuracy and efficiency

Required qualifications

• Active pharmacy technician license in good standing; certification preferred but not required
• Minimum 1 year of pharmacy technician experience preferred
• Experience in high-volume healthcare call centers (minimum 1 year)
• Proficiency with MS Teams, Outlook, Word, and Excel (at least Intermediate level)
• Verifiable High School diploma or GED