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Risk User Experience Lead
Job Summary
A company is looking for a Risk User Experience Lead.
Key Responsibilities:
- Manage a team of Risk User Experience Specialists and contribute to day-to-day operations
- Improve team efficiency and effectiveness through performance goals and metrics
- Address escalated customer issues and provide exceptional customer experience
Qualifications:
- Experience in banking, fintech, or financial services in the risk space
- 2+ years of people management experience
- Comfortable working in a high-risk environment with minimal supervision
- Ability to handle escalations and delight in providing exceptional customer experience
- Curiosity about the US banking system, startups, and ecommerce companies
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COMPLETE JOB DESCRIPTION
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Company Overview
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