Risk User Experience Specialist

Job Summary

To enhance user experiences while ensuring risk management, the full-time Risk User Experience Specialist will respond to transaction limit requests, make risk decisions on payments and check deposits, and collaborate with teams to address unusual risk behavior, with a fixed schedule of Sunday to Thursday.

Key responsibilities

• Respond to limit request increases from users by reviewing account and transactional activity
• Evaluate overlimit transactions and remote check deposits, making decisions within required timeframes
• Document risk decision rationales and identify opportunities for process improvements

Required qualifications

• 2-3 years of experience in risk management within banking, fintech, or financial services
• Knowledge of banking products such as ACH, international wires, and debit cards
• Experience in managing relationships with external parties
• Strong written communication skills for clear documentation
• Ability to work efficiently and maintain focus in a high-volume environment