ROI Clerk

Job Summary

Supporting healthcare operations, the remote ROI Clerk will manage the request, retrieval, and organization of medical records to assist the legal team in addressing healthcare insurance claim denials and disputes.

Key Responsibilities

• Request, retrieve, and obtain medical records from various sources to support attorney case preparation
• Review requests and documentation to ensure appropriate medical records are obtained for each case
• Track and document record requests, ensuring timely completion and maintaining confidentiality of protected health information (PHI)

Required Qualifications

• High school diploma or equivalent required
• Previous experience in medical records, release of information (ROI), or healthcare administration preferred
• Strong attention to detail and excellent organizational skills
• Basic computer skills and proficiency with Microsoft Office and electronic document management systems
• Ability to handle confidential information responsibly and work independently in a remote environment