ROI Medical Records Specialist

Job Summary

To support efficient healthcare operations, the full-time ROI Medical Records Specialist will process release of information requests, ensuring accuracy and compliance with HIPAA regulations while providing excellent customer service in a remote environment.

Key responsibilities

• Completes and processes release of information requests, ensuring accuracy and compliance with established procedures
• Validates requests and authorizations, performing quality checks to maintain confidentiality and proper invoicing
• Maintains a clean and orderly work area while providing proactive customer service and addressing client concerns

Required qualifications

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or similar setting preferred
• Strong computer software experience, with a general working knowledge of Microsoft Word and Excel
• Proficient typing skills of at least 50 wpm
• Ability to use fax, copier, and scanning machines, and willingness to learn new equipment and processes quickly