ROI Medical Records Specialist

Job Summary

To ensure timely and accurate processing of release of information requests, the full-time ROI Medical Records Specialist will work remotely, safeguarding patient privacy while providing exceptional customer service and maintaining compliance with HIPAA regulations.

Key responsibilities

• Completes release of information requests by retrieving and scanning medical records accurately and efficiently
• Validates requests and authorizations for medical information release, ensuring compliance with established procedures
• Maintains a clean and orderly work area while providing excellent customer service and addressing client concerns proactively

Required qualifications

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or similar setting preferred
• Strong computer software experience, with a general working knowledge of Microsoft Word and Excel
• Ability to type 50 words per minute
• Proven customer satisfaction skills and the ability to multi-task effectively