SaaS Account Manager
Job Summary
Managing a portfolio of clients in the DACH market, the full-time SaaS Account Manager will strategically develop existing accounts, drive expansions, and deliver business outcomes while working remotely with opportunities for hybrid flexibility.
Key responsibilities:
- Steering a scalable customer portfolio with a focus on expansion, retention, renewals, and value creation
- Proactively identifying cross-selling and upselling opportunities based on usage data and market trends
- Utilizing CRM and analytics tools to make data-driven decisions and provide actionable insights
Required qualifications:
- 2-3 years of experience in B2B SaaS Account Management, Customer Success, or consultative sales
- Proven track record of revenue growth within existing customer accounts
- Self-motivated with a strong ownership mindset
- Ability to communicate effectively with stakeholders at management and C-level
- Fluent in German and proficient in English, both written and spoken
Complete Job Description
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