Safety Technical Support Specialist
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Job Summary
To support the Safety product support team, the remote Technical Product Support Specialist will assist customers by selecting appropriate products, providing post-sales support, and addressing product application and troubleshooting inquiries through telephone communication.
Key responsibilities
- Communicate with external and internal customers to provide technical product support
- Utilize multiple computer programs to identify solutions and document customer interactions
- Capture customer feedback and relay it to product teams to enhance product offerings
Required qualifications
- 7+ years of relevant experience in Occupational Safety and Health, Chemistry, Biology, Environmental Studies, Industrial Hygiene, or Safety Engineering
- Understanding of OSHA regulations and familiarity with NIOSH, MSHA, NFPA, ANSI, etc
- Proficiency in using computers and navigating multiple applications simultaneously
Complete Job Description
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