Sales Activation Manager

Job Summary

Leading a high-velocity team, the full-time Manager, Sales Activation Coordinators will oversee onboarding and plan conversion processes, drive operational excellence, and champion a tech-forward culture in a remote environment.

Key responsibilities

• Directly manage, mentor, and coach a team of Sales Activation Coordinators, conducting regular performance evaluations and skill-building sessions
• Monitor team SLA adherence and enforce strict response targets for client outreach and document retrieval workflows
• Collaborate with Sales and Sales Activation Managers to ensure seamless onboarding of plans and resolve client escalations

Required qualifications

• 1+ years of direct people management or supervisory experience in a high-volume operational team
• Demonstrated ability to manage workflows against strict SLAs and optimize operational efficiency
• Strong technical aptitude with CRM and workflow platforms such as Salesforce and Google Workspace
• Proven track record of embracing new technologies and identifying opportunities for process improvement
• Bachelor's degree in Business, Operations, or a related discipline preferred