Sales Development Representative

Job Summary

To connect with prospective members and facilitate their journey, the full-time remote Sales Development Representative will respond to inquiries, qualify leads, and book 60-minute Diagnostics with New Member Specialists while maintaining accurate records and follow-up processes.

Key responsibilities

• Respond promptly to inquiries and contact prospective members through phone, email, and text
• Confirm law firm ownership and assess fit against qualification criteria while addressing initial questions
• Maintain accurate records in GoHighLevel, ensuring effective follow-up and communication with prospects

Required qualifications

• Experience in appointment setting, sales development, or a comparable customer-facing role
• Clear and confident phone communication skills with the ability to build rapport
• Proficiency in using a CRM for documenting conversations and managing follow-up
• Strong organizational skills and attention to detail in managing contacts and scheduling
• Ability to work toward measurable goals and apply feedback from call coaching