Sales Development Representative

Job Summary

As the founding Sales Development Representative for Account Expansion, the remote role will focus on engaging existing clients to uncover expansion opportunities, drive adoption of invoicing and payments solutions, and deepen customer relationships within Granum's established customer base.

Key responsibilities

• Identify and qualify expansion opportunities through outreach to existing customers, emphasizing upsell and cross-sell of products
• Drive conversations with clients to encourage activation of key features and schedule expansion meetings for the Customer Success team
• Collaborate with the Payments team and Customer Success to identify signals for expansion and ensure smooth handoffs

Required qualifications

• Previous experience in sales, customer success, or account management, particularly with upsell or expansion conversations
• Strong interpersonal skills and an energetic personality that fosters engaging conversations
• Organized and disciplined approach to high-volume outreach activities
• Ability to quickly learn and confidently discuss product features and benefits
• A goal-oriented mindset with motivation to achieve sales targets