Sales Director - BPO Operations
Job Summary
Driving new logo acquisition and portfolio growth strategy, the full-time remote Sales Director - BPO Operations will lead efforts in shaping and closing large, complex BPO and Digital Operations deals while establishing executive-level relationships and collaborating with cross-functional teams.
Key responsibilities
- Lead new logo acquisition and portfolio growth strategy, focusing on large BPO and Digital Operations deals
- Establish and maintain executive-level relationships with senior client stakeholders, providing industry insights and thought leadership
- Oversee end-to-end account ownership, including deal shaping, forecasting, budgeting, and P&L accountability
Required qualifications
- 10 to 25 years of overall industry experience, with at least 10 years in digital-native or technology-driven environments
- Proven experience leading $10M+ annual revenue portfolios with complex deal sizes in the $10M-$30M range
- Deep understanding of AI Ops and digital operating models relevant to the CMT sector
- Experience advising clients on engagement model transformation and ROI-led solutioning
- Ability to operate effectively within global, matrixed organizational structures
Complete Job Description
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